What to Do If a Towing Company Damages Your Car: A Guide by Garcia’s Towing LLC

Understanding Your Options and Rights When Towing Damage Occurs

Tow truck company in Forest Park, GA

When you need a tow, you trust the towing company to handle your vehicle with care. But what happens if your car gets damaged in the process? At Garcia’s Towing LLC in Forest Park, GA, we want our customers to know their options if they ever face this unfortunate situation. Here’s what you need to know about handling towing-related damage.

1. Assess the Damage Carefully

Before moving your vehicle, take time to inspect it for any noticeable damage. Look for new scratches, dents, or issues with your tires or suspension. Taking photos or videos can provide crucial evidence if you need to make a claim.

2. Check the Towing Contract and Liability

Towing companies in Georgia are generally responsible for any damage caused while towing, but it’s important to review the towing contract. Reputable companies, like Garcia's Towing LLC, outline their liability for damages in their service agreements, giving you clarity on what’s covered.

3. Report the Damage Promptly

If you notice damage, contact the towing company immediately. The sooner you report it, the stronger your case may be. Provide photos, details of the damage, and the date and location of the towing service. Good companies will be responsive and willing to work with you.

4. Insurance and Claims

Towing companies are required to have liability insurance to cover damages caused during service. Ask the company if their insurance covers the damage. If they deny responsibility, you may also be able to file a claim with your car insurance provider, depending on your coverage.

5. When to Seek Legal Help

In rare cases, disputes over towing damage might require legal assistance. If the towing company refuses to address the damage or claims they’re not responsible, consider contacting an attorney for advice. Georgia consumer protection laws may help if your claim is valid.

Why Choose Garcia’s Towing LLC in Forest Park, GA?

At Garcia’s Towing LLC, we prioritize quality service and customer satisfaction. Our team follows strict protocols to prevent vehicle damage, and we’re fully insured to protect you in the unlikely event of an incident. Trust us to handle your vehicle with the care and professionalism you deserve.